Message

Message from the CEO

In recent years, the cross-border e-commerce market has grown significantly, and the volume of shipments entering Japan from China and other overseas markets is expected to continue increasing.

At the same time, Japan’s logistics industry is facing a serious shortage of delivery drivers.

No matter how attractive a product may be, or how many orders are received, those products cannot reach customers without the people and delivery networks required to complete the final mile.

For cross-border e-commerce businesses, it is becoming increasingly important not only to establish strong sales channels, but also to secure a reliable delivery network within Japan in advance.

Cross Border Logistics connects shippers, e-commerce businesses, and freight forwarders in China and other countries with Japan’s domestic delivery network.

We are building an integrated logistics system that supports every stage of domestic delivery, from post-customs cargo intake and sorting to vehicle allocation, last-mile delivery, and delivery completion management.

At the heart of our business is our commitment to a driver-first approach.

To provide reliable delivery services, drivers must be able to take pride in their work and feel that it is a job worth continuing.

Stable delivery quality cannot be maintained through unrealistic delivery schedules, excessive workloads, or inadequate compensation.

For this reason, we are reviewing the complex multi-tiered subcontracting structures often seen in the logistics industry. By bringing shippers and delivery operations closer together, we aim to eliminate unnecessary intermediary costs.

The savings generated are used both to reduce delivery costs for shippers and to improve compensation and working conditions for drivers.

By reducing the burden on shippers while creating an environment in which drivers can work with confidence, we can improve driver retention, secure delivery capacity, and reduce misdeliveries, delivery failures, and delays.

We believe this positive cycle is essential to the future of logistics.

Our goal is not simply to compete on price.

We aim to build sustainable second and third delivery networks that allow shippers to expand their businesses in Japan without relying solely on major carriers.

From overseas to Japan, and from there to every individual customer.

We take responsibility for delivering every cross-border shipment safely and reliably to its final destination.

Together with shippers, freight forwarders, logistics partners, and drivers, Cross Border Logistics is committed to creating the future of logistics.

We sincerely appreciate your continued support and cooperation.

Cross Border Logistics Co., Ltd.
Managing Partner & CEO
Tsukasa Fuse